Contact information
RB INNOVATIONS
We would love to hear from you. Whether you have a question about a product, need help with an order, or just want to get in touch, our team is here to help. Feel free to reach out using any of the methods below and we will get back to you as soon as possible.
For general enquiries, order support, returns, or any other questions, you can reach us by email at riley@rb-innovations.com.au. We aim to respond to all emails within 1 to 2 business days.
Phone
If you prefer to speak with us directly, give us a call on 0420 805 338. Please note that phone support is available during standard business hours, Monday to Friday, and we may not always be able to answer immediately. If we miss your call, leave a message and we will get back to you as soon as we can.
Business Hours
Our team operates Monday to Friday, 9:00 AM to 5:00 PM AWST. Any enquiries received outside of business hours or on weekends and public holidays will be addressed on the next business day.
Business address : 4 Mansfield Way, Piara Waters, 6112, Western Australia
Response Times
We do our best to respond to all enquiries promptly. Email responses are typically sent within 1 to 2 business days. During busy periods or holiday seasons, response times may be slightly longer, but we appreciate your patience and will always get back to you.